"Become More Responsive to Key Customers"

With a VOIP based communication platform such as The Intertel 5000 or 7000, the true business benefits of VOIP go beyond just cost saving, and are the superior functionality and feature set compared to traditional circuit switched voice.

Essentially, three factors are involved in delivering a competitive advantage and ensuring your business is truly customer focused.

The first is Mobility. Mobility means enabling your workforce access to the resources of the company's voice and messaging systems, Whatever device they have and wherever they are in the world.

The second is Presence. Key workers can customise their communication system. The Intertel will use its intelligence to route calls according to a variety of criteria and can be coordinated for example with an individuals online diary so it knows where the individual ,is and what they are doing. This ensures that really important messages get priority and simplify the process of contact.

The third is Collaboration. The Intertel can not just deliver a conference call, the system can know who is available and how and when they can be contacted.

The world of "find-me-follow-me", has arrived with the new Intertel systems, and enables your business to be truly customer focused at all times.